Returns

Return Policy

  • You can return any product for a refund within 14 days of receiving it.
  • If you change your mind, or the product you received is not what you expected, please contact us before returning the product.
  • Unless we have made other arrangements, the customer cover the cost of the return.
  • If you have any questions, please contact me!

Instructions for Returning Items

  • If you would like to make a return, please email me with your name, address, order number, product you wish you return as well as reason for return.
  • Ship item within 14 days of notification.
  • You are responsible for any damages that may occur during shipping.  Please be sure to take precautions so that the item returns back in the same condition that you received it.  
  • If available, send with tracking number for return.
  • If you are returning from another country other than Sweden, please be sure to mark as "RETURNED GOODS" to avoid customs charges.  The customer will be held responsible for customs chargers in they so incur.  

 Refunds

  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Please contact me directly at ringslingsbyclaire [at] gmail.com for any questions or if you need this information in Swedish.